Currently, the secondary material buyer is confronted with one fundamental problem: His inability to find the precise materials needed, when needed.
Metaltracer eliminates this problem by exposing the buyer to such a vast network of inventory; the probability of finding the exact match increases in a manner inconceivable using the traditional network of regionalized human brokers and agents.
We have provided advanced search capabilities as well as precise filtering options to narrow down the hundreds of items to only those that the buyer is interested in.
Because every secondary type item is unique, buyers must be able to know all its characteristics including the picture (i.e.: to see how much damaged it is). Our proprietary inventory system allows us to take pictures of all items and post them online along with detailed descriptions of every item.
A consequence of the secondary nature of the material is that there is no guarantee that a type of material will be always available. To mitigate this problem, we have created an alert system where buyers can specify the characteristics of the material they need. They receive instant notification when such material becomes available.
This notification system communicates to the buyer by email, fax, cellular messaging, and instant messaging.
Traditional brokerage is currently done mostly by phone transactions. Buyers communicate directly to their broker. We needed to create a familiar environment where buyers will feel they are able to communicate as directly and fast as making a phone call. To emulate this type of transactions, we offer online chat with our agents. Customers are also able to send and receive messages in their own Metaltracer inbox.
Because multiple, unrelated participants will use the system simultaneously, it is inevitable that multiple buyers will seek the same materials, creating a conflict of sale for the supplier. In this case, Metaltracer provides what is called Load Maker where they can hold their desired items until they are able to make full loads.
The massive physical nature of steel and all metal products makes transport both domestically and internationally to be regulated by a strict set of standards, which clearly define load limits and travel parameters. As such, product must move from place to place either by truck, rail or vessel. Within each of these methods, each load must be no greater than a specific, regulated weight, although regardless of load weight, the cost of transport is static. Therefore, the primary objective in shipping is
to maximize weight, per load, while maintaining regulated standards. Our load distribution algorithm insures the lowest transportation cost per unit transported.
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